• Welcome to SiteScope
  • Introducing SiteScope
  • Contents of this Guide
  • Documentation Set
  • About SiteScope Licensing
  • Software Libraries included with SiteScope
• SiteScope Terminology and Concepts
• Getting Started with SiteScope
  • An Overview of Setting Up a Monitoring Environment
  • SiteScope Navigation
  • The Navigation Bar
  • The SiteScope Panel
  • SiteScope Security and Access Control
• About SiteScope Monitors and Groups
  • About Groups
  • Planning Groups
  • Viewing and Navigating SiteScope Groups and Monitors
• Working with Monitor Groups
  • About Editing Monitors and Groups
  • About Group Actions
  • Creating a SiteScope Group
  • Creating a Subgroup
  • Disabling and Enabling the Monitors or Alerts for Monitors in a Group
  • Refreshing Monitors in the Group
  • Reordering the Display Order of Monitors within a Group
  • Deleting a Group
  • Working with Group Settings
  • Renaming a Group
  • Setting Group Dependencies
  • Using a Group Refresh Schedule
• The Monitor Group Detail Page
  • Understanding the Monitor Group Table
  • State - The Status Icon
  • Ack - The Operator Acknowledgement Feature
  • The Alert Icon
  • The Report Icon
  • The Status Column
  • The Name String
  • The More Column
  • The Edit Link
  • The Refresh Link
  • The Updated Column
  • Additional Monitor and Group Tools
  • Add to Group Actions
  • Group Actions
  • View Actions
  • Adding a Monitor to a Group
  • Adding Monitors Using a Monitor Set
• Managing Monitors and Groups
  • The Manage Monitors and Groups page
  • The View Filter Settings
  • The Tree View of Groups and Monitors
  • The Filtered View of Groups and Monitors
  • Manage Monitor and Groups Actions
  • Moving Monitors and Groups
  • Copying Monitors and Groups
  • Duplicating Monitors and Groups
  • Deleting Monitors and Groups
  • Disabling Monitors and Groups
  • Enabling Monitors and Groups
  • Refreshing Monitors and Groups
  • Replacing in Monitors and Groups
  • Baselining Monitors and Groups
  • Setting Logging Options to Mercury Application Management for Monitors and Groups
• The Monitor Browser
  • About the Monitor Browser
  • Monitor Browser Filter Options
  • How to Filter by Monitor Type
  • The Browse Monitor Table
• SiteScope Monitors
  • Key Monitoring Concepts
  • The SiteScope Monitor Types
  • Solution Template Monitors
  • Standard Monitors
  • Optional Monitors
  • Integration Monitors
  • Overview of Ports Used for Monitoring
  • Monitoring Remote Servers
  • Adding a Monitor to a Group
  • Editing a Monitor
• Introducing Solution Templates
  • Introducing the Active Directory Solution
  • Deploying AD Solution Templates
  • Introducing the Exchange Solution
  • Deploying Exchange Solution Templates
  • Introducing the Oracle Database Solution
  • Deploying Oracle Database Solution Templates
  • About Oracle Database Solution Tools
  • Introducing the Siebel Solution
  • Deploying Siebel Application Server Solution Templates
  • Deploying Siebel Gateway Server Solution Templates
  • Deploying Siebel Web Server Solution Templates
  • Introducing the WebLogic Application Server Solution
  • Deploying WebLogic Application Server Solution Templates
  • Introducing the WebSphere Application Server Solution
  • Deploying WebSphere Application Server Solution Templates
• Solution Monitor Types
  • Active Directory Replication Monitor
  • Database Counter Monitor
  • Exchange 2003 Mailbox Monitor
  • Exchange 2000/2003 Message Traffic Monitor
  • Exchange 2003 Public Folder Monitor
  • Browsable Windows Performance Counter Monitor
• Standard Monitor Types
  • Apache Server Monitor
  • ASP Server Monitor
  • BroadVision Application Server Monitor
  • Check Point FireWall-1 Monitor
  • Cisco Works Monitor
  • Citrix Server Monitor
  • ColdFusion Server Monitor
  • Composite Monitor
  • CPU Utilization Monitor
  • Database Query Monitor
  • DB2 Monitor
  • DHCP Monitor
  • Directory Monitor
  • Disk Space Monitor
  • DNS Monitor
  • Dynamo Application Server Monitor
  • eBusiness Chain Monitor
  • F5 Big-IP Monitor
  • File Monitor
  • Formula Composite Monitor
  • FTP Monitor
  • IIS Server Monitor
  • iPlanet Server Monitor
  • IPMI Monitor
  • LDAP Monitor
  • Link Check Monitor
  • Link Check Summary Report
  • Log File Monitor
  • Mail Monitor
  • MAPI Monitor
  • Memory Monitor
  • Network Monitor
  • Network Bandwidth Monitor
  • News Monitor
  • Windows Dialup Monitor
  • Windows Event Log Monitor
  • Windows Performance Counter Monitor
  • Oracle9i Application Server Monitor
  • Oracle Database Monitor
  • Ping Monitor
  • Port Monitor
  • Radius Monitor
  • Real Media Player Monitor
  • Real Media Server Monitor
  • RTSP Monitor
  • Script Monitor
  • Service Monitor
  • SilverStream Monitor
  • SNMP by MIB Monitor
  • SNMP Monitor
  • SNMP Trap Monitor
  • SQL Server Monitor
  • SunONE Server Monitor
  • Sybase Monitor
  • Tuxedo Server Monitor
  • URL Monitor
  • URL Content Monitor
  • URL List Monitor
  • URL Sequence Monitor
  • Editing URL Sequence Monitors
  • Understanding Web Technologies and URL Sequences
  • About URL Sequences and Dynamic Content
  • Web Server Monitor
  • Web Service Monitor (SOAP/WSDL exchanges)
  • WebLogic Application Server Monitor
  • WebSphere Application Server Monitor
  • WebSphere Performance Servlet Monitor
  • Windows Media Player Monitor
  • Windows Media Server Monitor
  • Windows Resources Monitor
  • Measurement Selection
• Optional Monitor Types
  • ALT Script Monitor
  • COM+ Server Monitor
  • SAP CCMS Monitor
  • Siebel Log File Monitor
  • Siebel Server Manager Monitor
  • Siebel Web Server Monitor
  • WebSphere MQ Status Monitor
• Integration Monitor Types
  • Application Relationship Mapping Measurement Monitor
  • Avalon Event Monitor
  • BMC Patrol Event Monitor
  • BMC Patrol Metrics Monitor
  • CA Unicenter Event Monitor
  • Compaq Insight Manager Event Monitor
  • Concord Metrics Monitor
  • Database Integration Monitor
  • HP OVO Event Monitor
  • HP SIM Event Monitor
  • Log File Integration Monitor
  • Netcool Event Monitor
  • NetIQ Metrics Monitor
  • Remedy Ticketing Monitor
  • SNMP Trap Integration Monitor
  • Tivoli TEC Event Monitor
  • Tivoli DM Metrics Monitor
  • WhatsUp Event Monitor
• SiteScope Alerts
  • Introducing SiteScope Alert Media
  • Using SiteScope Alerts
  • Understanding when SiteScope Alerts are sent
  • The Alert Definitions Page
  • The Alert Definitions Table
  • Alert Action Links
  • Creating Alerts
  • Editing an Alert
  • Deleting an Alert
  • Disabling an Alert
  • Viewing Alert Logs and Other Logs
  • Database Alerts
  • E-Mail Alerts
  • Understanding E-Mail Alerts
  • NT Log Event Alert
  • Pager Alerts
  • Post Alerts
  • Script Alerts
  • SMS Alerts
  • SNMP Alerts
  • Sound Alerts
  • Disable or Enable Monitors Alerts
  • The Quick Alert Report
• SiteScope Management Reports
  • Introducing SiteScope Reports
  • The Management Reports page
  • About Scheduled Management Reports
  • Adding Management Reports
  • Deleting Management Reports
  • Adding or Updating Management Reports
  • The Management Report Summary Page
  • Reading Management Reports
  • Interpreting Management Reports
  • Creating Quick Management Reports
• Monitor Summary Report
  • Completing the Monitor Summary Report Form
  • Reading the SiteScope Monitor Summary Report
  • Exporting Monitor Summary Report Data
• SiteScope Progress Report
  • About the SiteScope Progress Report
  • The Monitoring Load Table
  • Understanding Monitoring Load
  • The Recent Monitors Table
• SiteScope Preferences and Options
• General Preferences
  • About the General Preferences Page
  • Working with General Preferences Settings
  • Built-in Web Server
  • Serving SiteScope through an external Web server
  • Accessing SiteScope via HTTPS
  • Serving SiteScope from IIS, Apache, or other Web servers
• Automated Monitor Creation using Dynamic Update
  • About SiteScope Dynamic Update
  • Usage Guidelines
  • The Dynamic Update Set Table
  • Adding a Dynamic Update Set
  • Data Source Options
  • SNMP MIB Search
  • Database Search
• E-mail Preferences for SiteScope E-mail Alerts
  • About SiteScope E-mail Preferences
  • Completing the E-mail Preferences Form
  • Adding an Additional E-mail Setting
  • Editing Additional E-mail Settings
  • The Add Additional E-Mail Settings Form
• SiteScope Log Preferences and Database Logging
  • About SiteScope Logs and Data Logging Options
  • Setting SiteScope Log Preferences
  • Database Logging
  • Troubleshooting Database Connections
• Log File Descriptions
  • SiteScope Monitor Data Log Files
  • Other SiteScope Logs
  • SiteScope Log Database Table
• Pager Preferences for SiteScope Pager Alerts
  • About SiteScope Pager Preferences
  • Completing the Pager Preferences Form
  • Pager Connection Options
  • Adding an Additional Pager Setting
  • Editing Additional Pager Settings
• Additional Pager Settings
  • Completing the Add Additional Pager Settings Form
  • Advanced Options
  • Defining Schedules for Additional Pager Settings
• Schedule Preferences for Monitoring
  • About SiteScope Schedules
  • About Range Schedules
  • About Absolute Schedules
  • Using the Schedule Preferences Form
  • Adding Additional Schedules
  • Completing the Schedule Preferences Form for Range Schedules
  • Completing the Schedule Preferences Form for Absolute Schedules
• Integration with SiteSeer Hosted Service
  • Completing the SiteSeer Required Settings
  • Using SiteSeer Integration Advanced Options
• Integration with Mercury Application Management
  • Registering SiteScope to a Mercury Application Management Server
  • Setting Up the Mercury Self-Alert Monitor Group
  • Using SSL for SiteScope-Mercury Application Management Communication
  • Troubleshooting Data Reporting to Application Management
  • Accessing Mercury Self-Alert Monitors
• The Mercury Self-Alert Monitor
  • About the Mercury Self-Alert Monitor Group
  • Working with the Self-Alert Monitor Group
  • Setting Up the Self-Alert Monitor Group
  • Updating the Self-Alert Monitor Monitor Path
  • Updating the Self-Alert Monitor Group Configuration
  • Reconfiguring a Self-Alert Monitor Component
  • Disabling the Self-Alert Monitor Group
  • Creating a Baseline for the Self-Alert Monitor Group
  • Self-Alert Monitor Templates
  • Configuring Monitor Set Templates
  • Mercury Self-Alert Monitor Troubleshooting
  • Mercury Self-Alert Monitors on Windows Platforms
  • Mercury Self-Alert Monitors on UNIX Platforms
  • Mercury Application Management Host Last Connection Time Monitor
  • Mercury Application Management Host Last Reported Data Time Monitor
• Integration with Mercury Managed Services
  • Specifying Connection Parameters to Mercury Managed Services Servers
  • Selecting the Mercury Managed Services Profile
• SNMP Preferences for SiteScope SNMP Trap Alerts
  • About SiteScope SNMP Preferences
  • Completing the SNMP Preferences Form
  • The Additional SNMP Settings Table
  • Adding an Additional SNMP Setting
  • Editing Additional SNMP Settings
  • The Additional SNMP Settings Form
• Monitoring Remote UNIX Servers
  • About Monitoring Remote UNIX Servers
  • The Remote UNIX Servers Table
  • Adding a Remote UNIX Server Profile
  • Technical Notes on Remote UNIX Monitoring
• Monitoring Remote NT Servers
  • About Monitoring Remote Windows Servers
  • About Remote NT Server Connection Profiles
  • About Setting Domain Privileges for SiteScope Monitoring
  • The Remote NT Servers Table
  • Adding a Remote Windows Server Profile
  • Technical Notes on Remote NT Monitoring
  • Troubleshooting NT Event Log Access on Remote NT Servers
  • Using Perfex for Troubleshooting Remote NT Connections
• SiteScope User Profiles and Settings
  • About SiteScope User Profiles
  • The User Profiles Table
  • The SiteScope Administrator Account
  • The SiteScope User Account
  • The Add User Form
  • About User Permission Settings
  • Adding a User Profile
  • Accessing SiteScope with a User Login
• Web Transaction Recorder Settings
• Monitoring SiteScope Server Health
  • About the SiteScope Health Group
  • Adding SiteScope Health Monitors
  • Understanding SiteScope Health Monitoring
• SiteScope Health Monitor Reference
  • MG Health Monitor
  • History Health Monitor
  • Master Health Monitor
  • Log Event Health Monitor
  • Monitor Load Monitor
  • Health of SiteScope Server Monitor
• Diagnostic Tools for Troubleshooting
  • Database Connection
  • DNS Lookup
  • Check FTP Server
  • Mail Round Trip Test
  • Ping
  • TraceRoute
  • SNMP
  • SNMP by MIB
  • SNMP Trap
  • Get URL and URL Content
  • Check URL Sequence
  • Web Service Test
  • Network
  • Services
  • LDAP Authentication
  • Check News Server
  • Windows Performance Counter Test
  • NT Event Log
  • TEC Event History
• Linking Multiple SiteScope Servers with the Multi-view Panel
  • Multi-view Panel Navigation
  • Editing Multi-view Settings
  • The SiteScope Server List Table
  • Editing Multi-view Preferences
  • Adding a Server to the Multi-view Server List
  • The Add to SiteScope Server List Form
• Advanced SiteScope Topics
• Using Regular Expressions for Content Matching
  • Defining a Regular Expression
  • Matching String Literals
  • Using Alternation
  • Matching Patterns with Metacharacters
  • Defining Character Classes
  • Using Quantifiers
  • Search Mode Modifiers
  • Retaining Content Match Values
  • SiteScope Date Variables
  • General Date Variables
  • Language/Country Specific Date Variables
  • Special Substitution for Monitor URL or File Path
  • Some Pitfalls in Working with Regular Expressions
• Monitoring XML Documents
  • Understanding Content Matching for XML Documents
  • Using XML Content Match Values in Monitor Configurations
• Deploying Monitors with Monitor Sets
  • Using Monitor Sets
  • Creating a Monitor Set
  • Selecting a Monitor Set Template
  • Monitor Set Variables
  • Verifying Monitor Values
  • Adding Monitors Based on the Monitor Set
• Working with Monitor Set Templates
  • Working with Monitor Set Templates
  • Format and Syntax of Monitor Set Templates
  • Template Description
  • Template Variables
  • Using Variables in the Template
  • Monitor Properties
  • Unused Monitor Properties
  • Sample Monitor Set Templates
• Setting up and Using Static Performance Baselines
  • About Static Performance Baselines
  • Understanding Performance Baselining
  • Enabling Static Performance Baselining for Monitors
  • Setting Monitor Thresholds Using Baselines
  • Monitor Properties for Static Baselines
• Setting up and Using Rolling Baselines
  • About Rolling Baselines
  • Enabling Rolling Baselines
  • Disabling Rolling Baselines
• SiteScope Monitoring via Secure Shell (SSH)
  • SiteScope and SSH
  • Configuring Remote UNIX Servers for SSH Monitoring
  • Configuring Remote NT Servers for SSH Monitoring
  • SiteScope SSH Client Connection Options
• Using the Integrated Java SSH Client
  • Working with the Integrated SSH Client
  • Setting up Key Based Authentication
  • Using SSH Version 2 Protocol
• Using an External SSH Client
  • Working with External SSH Clients
  • Monitoring with SSH on Windows NT/2000
  • Testing SSH connectivity with PuTTY utilities
  • Setting up SSH2 on SiteScope for Windows NT/2000
• Reporting Monitor Data to the Mercury Application Management Alert Log and Auto Correlation
• Working with EMS Configuration Files
  • General EMS Configuration File Structure
  • Event Handler Structure
  • Special EMS Configuration File Entries
  • EMS Configuration File Examples
  • References
  • Logging EMS Events to a Mercury Application Management Database
• Working with Technology SNMP Trap Integration Monitor Configuration
• Monitoring Topaz 4.5 Using the Self-Alert Monitor
• Self-Alert Monitors for Topaz 4.5 on Windows Platforms
• Self-Alert Monitors for Topaz 4.5 on UNIX Platforms
• Writing Recovery Scripts for the Script Alert

Copyright © 2004 Mercury Interactive Corporation.
All rights reserved.

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