Introducing the Siebel Solutions

To address the needs of Siebel performance monitoring, Mercury Interactive offers Siebel Solutions. The SiteScope Siebel Solutions provides efficient and thorough monitoring of performance, availability, and usage statistics for Siebel Application Server installed on Microsoft Windows operating systems. This includes solution templates for the following key Siebel components:

Siebel Application Server
Siebel Gateway Server
Siebel Web Server

The Siebel Solution uses three solution templates which you use to deploy a collection of monitors configured with metrics to report on availability and preformance. These monitoring configurations have been researched using best practice data and expertise from various sources.

Note: You must have the applicable SiteScope option license to use the Siebel Solutions templates. Contact your Mercury sales representative for more information about Solution licensing.

The purpose of a solution template is to provide comprehensive Siebel monitoring without requiring the SiteScope user or the IT organization to be experts on the application. Benefits of the Siebel Solutions template include:

Reduces the need for Siebel server monitoring and performance domain expertise
Reduces the time to configure and deploy mutli-level monitoring for Siebel servers
Helps identify both real-time performance bottlenecks and longer term trends

The primary solution template for Siebel is the Siebel Application Server template. This solution template is applicable to all Siebel deployments on Windows platforms. You use this template to deploy monitoring for the core of the Siebel application. You use the Siebel Gateway Server and Siebel Web Server templates if these optional components are deployed in the IT environment.